Privacy Policy
JAEKA ("JAEKA," "we," "us," or "our")
Please read carefully. This Privacy Policy explains what personal information we collect, how we use it, how we share it, and the choices and rights you have. It applies to the JAEKA mobile app, the jaeka.ai website, and related services (together, the "Services"). By using the Services, you acknowledge the practices described here. If you do not agree, do not use the Services.
The short version. We collect what the app needs to work: your account details, the content you create and post, and basic technical records. We send your prompts and any photo you attach to our AI provider so it can generate your result — something you agree to by accepting our Terms and using the creation features. We do not sell or share your personal information, we do not run ads, we do not use third-party analytics or tracking technologies, and we do not train AI models on your content. You can delete your account and content from inside the app at any time.
1. Who we are and how to contact us
The business responsible for your personal information is JEACT, based in Connecticut, United States. Reach us about privacy at [email protected].
If you are a California resident, see Section 11.
2. Who can use the Services
The Services are intended for people 16 years of age and older. We do not knowingly collect personal information from anyone under 16. At sign-up we ask you to confirm you meet the minimum age; we do not collect a date of birth. If we learn that we have collected personal information from someone under 16, we will delete it. If you believe someone under 16 has provided us personal information, contact [email protected]. See Section 10 for how we treat information from users under 18.
3. Information we collect
Information you provide
- Account information — your email address, a password (which we store only in hashed form), and the public @username you choose.
- Profile information — display name, and optionally a profile photo, a short intro, and a gender field. Gender is stored only if you enter it and is never displayed publicly.
- Content you create and share ("User Content") — the text prompts you write, photos you attach to enhance or animate, the images and video generated for you, and your posts, captions, comments, likes, follows, and direct messages, together with timestamps.
- Communications — messages you send us, including support requests, appeals, and feedback submitted in the app.
- Your agreement records — the date you accepted our Terms, which includes your consent to third-party AI processing (Section 5).
Information collected automatically
- Generation records — for each AI creation: which model ran, when, its technical parameters, and its cost. We use these to enforce daily usage limits, prevent abuse, and account for spending.
- Server logs — standard records generated when your device contacts our servers, such as IP address, request times, and error information.
- On-device storage — your login session is stored encrypted on your device, and the app keeps small local preferences. This information stays on your device.
What we do NOT collect
We do not collect your phone number, date of birth, precise or GPS location, contacts, or payment card details. We do not use cookies, advertising identifiers, SDKs, pixels, or third-party analytics to track you, and the app contains no advertising. We do not offer social/third-party login, so no third-party account data reaches us.
4. How we use your information
We use personal information to:
- create and manage your account and sign you in;
- operate the Services — your feed, profiles, search, comments, likes, follows, notifications, direct messages, and remixing;
- generate the media you request, by transmitting your prompt and any attached photo to our AI provider (see Section 5);
- enforce daily generation limits and detect and prevent fraud, abuse, and spam;
- keep the Services safe — screening prompts and generated results against our content rules, and reviewing reports and blocks;
- send you account email such as sign-up confirmation, password resets, and security or service notices;
- respond to your support requests; and
- comply with law, enforce our Terms, and protect the rights, safety, and property of our users, the public, and us.
We do not use your information for behavioral advertising or for profiling that produces legal or similarly significant effects.
5. AI generation and our AI provider
JAEKA's creation features are powered by third-party AI models accessed through fal.ai, a US-based AI infrastructure provider.
- What is sent to fal.ai: the text of your prompt, any photo you attach to enhance or animate, the source media when you remix, and technical parameters (such as the chosen model, aspect, and clip length).
- What is not sent: your email address, your username, your password, your direct messages, and your other posts. Requests are identified to fal.ai by a technical job reference, not by your account identity.
- Your permission. By accepting our Terms of Use and by using the creation features, you consent to your prompt and any attached photo being transmitted to fal.ai. The creation features cannot operate without transmitting your input, so the only way to decline is not to use them — everything else in JAEKA works without any data going to fal.ai.
- How fal.ai handles it. fal.ai and the model providers behind it process this data under their own terms to run the model and return the result.
- We do not train models on your content. We do not use your User Content, prompts, or messages to train, fine-tune, or develop AI models, and we do not license or sell your content to anyone else for that purpose.
6. How we share your information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only as described here.
- With other users and the public — your @username, profile photo, intro, posts, captions, comments, likes, and follows are visible to other users of the Services. Direct messages are visible only to their participants. Generations you never post are not shared with other users.
- In our own marketing — we may feature content you have posted publicly, together with your @username, display name, and profile photo, to promote JAEKA on and off the Services (for example in our App Store listing, our social-media accounts, or advertising). This is described in Terms of Use §4. It never includes your direct messages or generations you did not post.
- With service providers who operate the Services for us, each receiving only what it needs:
- fal.ai — AI generation (Section 5);
- Supabase — database, authentication, and file storage hosting (United States);
- Cloudflare — domain, media storage, and content delivery for the images and video the app displays;
- Resend — delivery of account email;
- Apple — app distribution and, if we offer purchases in future, payment processing (we would never receive your card details).
- For safety and legal reasons — to comply with law and lawful requests, to enforce our Terms, to respond to legally required reports (including mandatory reporting of apparent child sexual abuse material to the National Center for Missing & Exploited Children), and to protect rights, safety, and property.
- In a corporate transaction — if the Services are acquired or assets are transferred, information may transfer subject to this Policy; we will notify you of any change of controller.
- With your direction or consent.
7. Your choices and controls
- Edit your profile — change your display name, photo, and intro in the app at any time.
- Delete content — delete individual posts and comments in the app.
- Delete your account — profile menu → Delete account. This permanently removes your profile, posts, comments, messages, and media. See Section 8 for the two limits on this.
- Third-party AI processing — nothing is transmitted to our AI provider unless you use the creation features (Section 5); if you do not want your prompts and photos processed by fal.ai, do not use them.
- Blocking and reporting — block users and report content from within the app.
- Notifications — manage push and in-app notification settings on your device.
- Access a copy of your data — email [email protected].
8. Retention and deletion
We keep your information for as long as your account is active, and afterwards only as needed for the purposes in this Policy — legal compliance, dispute resolution, safety, and enforcement.
Deleting your account removes your profile, posts, comments, messages, and media from the Services immediately. Three things you should know:
- Remixes other users created from your posts are their own content and remain on the Services. Because a JAEKA remix generates a new work from your prompt and, in some cases, your media as an input, that new work belongs to the person who made it. See the Remix Licence.
- Cached copies of your media may remain briefly on our content delivery network after deletion before they expire or are purged. When we remove content in response to a legal request (such as a copyright or non-consensual-imagery removal), we also purge the delivery network.
- Minimal anonymized records — such as generation cost totals used for accounting and abuse prevention — are retained without any link to you.
Backups are retained for a limited period and are overwritten in the normal course.
9. Security
Data travels over encrypted connections (HTTPS). Passwords are stored hashed, never in readable form. Your login session is stored encrypted on your device, with the encryption key held in the device's secure keychain. Access to production systems is limited. No system is perfectly secure, and we cannot guarantee absolute security — use a strong, unique password and keep your credentials confidential.
10. Teens
The Services are for users 16 and older. For users under 18, we limit processing of personal information to what is strictly necessary to provide the Services you have asked for — operating your account and feed, generating the media you request, keeping the platform safe, and meeting our legal obligations. We do not process teens' personal information for advertising, behavioral profiling, or model training, and we do not sell or share it. Parents or guardians with questions may contact [email protected].
11. Your California privacy rights
If you are a California resident, the California Consumer Privacy Act, as amended ("CCPA"), gives you the rights below. In the preceding 12 months we collected the categories of personal information described in Section 3 — identifiers (email, username, IP address); internet or network activity (usage and generation records); and audio, visual, or similar information contained in User Content — for the purposes in Section 4, and disclosed them to the categories of service providers in Section 6.
We do not sell personal information, and we do not share it for cross-context behavioral advertising. We have not done so in the preceding 12 months, including with respect to anyone under 16.
Subject to legal limits, you have the right to know/access, delete, and correct your personal information, to limit the use of sensitive personal information (we do not collect sensitive personal information as defined by the CCPA for these purposes), and to be free from discrimination for exercising your rights.
To exercise these rights, use the in-app controls in Section 7 or email [email protected]. We will verify your request against the account's email address and may ask for information to confirm your identity. You may use an authorized agent with proof of authorization.
12. Other US state privacy rights
Residents of other US states with comprehensive privacy laws may have similar rights to access, correct, delete, and obtain a copy of their personal information, and to appeal a refusal. Use the same contact: [email protected]. Because we do not sell personal information, do not use it for targeted advertising, and do not engage in profiling with legal or similarly significant effects, the opt-out rights those laws provide for those activities do not apply to us.
13. Where we operate
The Services are offered in the United States and your information is processed in the United States. If you access the Services from elsewhere, you understand your information will be processed in the United States under US law.
14. Third-party links
The Services may link to third-party sites we do not control. Their privacy practices are governed by their own policies.
15. Changes to this Policy
We may update this Policy. If we make material changes we will notify you through the Services or by email and update the "Last updated" date above. Your continued use after changes take effect means you accept the updated Policy.
16. Contact
Privacy questions and requests: [email protected] General support: [email protected] JEACT · Connecticut, United States